Privacy Policy

Fixture – Customer & Repairman Apps

Effective Date: July 8, 2026

Fixture (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Fixture Customer App and Fixture Repairman App.

By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on how you use Fixture, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Profile photo (if provided)
• Vehicle information (Customer App)
• Business or service information (Repairman App)

Location Information

Fixture uses your device’s location to:

• Find nearby repair professionals.
• Navigate repairmen to customers.
• Display service locations.
• Improve service accuracy.

Location information is only collected when necessary to provide the requested service.

Payment Information

Payments are securely processed through Stripe.

Fixture does not store your complete debit or credit card numbers on our servers.

Payment information is securely handled by Stripe according to its security standards.

Authentication

Users may sign in using:

• Email and Password
• Google Sign-In
• Apple Sign-In (iOS)
• Guest Account (Customer App only)

Authentication services are provided through Firebase Authentication.

How We Use Your Information

We use your information to:

• Create and manage your account.
• Process service requests.
• Connect customers with repair professionals.
• Process secure payments.
• Send important notifications.
• Improve app functionality and user experience.
• Provide customer support.
• Detect fraud and maintain platform security.

Notifications

Fixture may send notifications regarding:

• Order updates
• Service status
• Account information
• Important announcements

These notifications help ensure proper operation of the service.

Data Sharing

We do not sell your personal information.

Information may be shared only when necessary with trusted service providers including:

• Firebase
• Google Maps Platform
• Stripe
• Apple
• Google

These providers process information solely to operate the Fixture platform.

Data Security

We implement industry-standard security measures to protect user information.

While no system can guarantee absolute security, we continuously work to safeguard your data.

Your Rights

You may:

• Update your profile information.
• Request deletion of your account.
• Stop using the app at any time.
• Contact us regarding your personal information.

Children’s Privacy

Fixture is not intended for children under the age of 13.

We do not knowingly collect information from children.

Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published within the application or on our website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us via info@cigrastudio.com